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Big Bear Creative is a family-run marketing agency based in Cambridge.

We help in-house marketers and leadership teams in growing businesses make clearer marketing decisions, strengthen their brands, improve their websites and deliver focused digital marketing.

Our role is not to add more activity for the sake of it.

We help you work out what matters, build a clear case for it and turn the agreed direction into practical work that supports the wider business.

Need a clearer direction for your marketing?
Talk to Big Bear.

Why Choose Us
Clearer marketing decisions, followed by practical delivery

Marketing can become difficult when there are too many priorities, competing opinions and limited time to step back.

You may already have plenty of activity in place, but still feel unsure about what is working, where to invest or what should happen next. Even when the right direction seems clear, getting agreement from directors, the board or the wider team can slow everything down.

Big Bear helps you make sense of the options.

We ask the questions that get to the real issue, challenge work that is no longer useful and help you focus on the decisions most likely to support your commercial goals.

Once the direction is clear, we help you deliver it properly.

Family Led Agency

Built by Dave and Emma Sheppard

Emma and Dave Sheppard Founders of Big Bear Creative in Cambridge

Big Bear Creative was founded by Dave and Emma Sheppard in 2016.

We started the business with a simple belief: marketing should feel useful.

It should help businesses make progress, not create more confusion. It should be based on clear thinking, honest advice and a practical understanding of what can realistically be delivered.

Between us, we bring together strategic marketing, creative direction, brand development, website planning and digital delivery.

As a family-run agency, we stay close to the work and the people involved. Clients work directly with experienced decision-makers who understand the project, challenge assumptions when needed and remain accountable for the outcome.

Emma Sheppard, co-founder and Brand Director at Big Bear Creative

Emma is Big Bear Creative’s co-founder and Brand Director.

She has extensive experience in brand strategy, visual identity and creative design, including work connected with brands such as Mercedes-Benz, BMW and Co-op.

Since founding Big Bear in 2016, Emma has helped businesses develop clearer positioning and distinctive visual identities that support their wider commercial goals.

She has also completed Mark Ritson’s Mini MBA in Marketing.

Dave Sheppard, co-founder and Digital Marketing Director at Big Bear Creative

Dave is Big Bear Creative’s co-founder and Digital Marketing Director.

He has worked both agency-side and in-house, with experience involving businesses including BGL Group, BoilerJuice, Beagle Street and Compare the Market.

He specialises in digital marketing strategy, SEO, websites and paid media.

Dave is the author of SEO Freedom, a speaker at marketing and SEO events, and a recipient of four SAM Business awards.

Izabela Yovanova, Digital Marketing Strategist at Big Bear Creative

Izabela "Izzy" is a Digital Marketing Strategist at Big Bear Creative, specialising in hospitality marketing, paid advertising, content and campaign strategy.

She helps clients turn marketing data into clear, practical decisions, with a strong focus on commercial performance rather than surface-level metrics. Her work includes Google Ads, content planning, conversion improvement and strategies that help hotels generate more profitable direct bookings.

Izzy also creates and shares practical insights on hospitality marketing, covering subjects such as booking journeys, customer behaviour, campaign profitability and the changing role of search and AI.

Her thoughtful, evidence-led approach helps clients understand what is working, where opportunities are being missed and what should happen next.

The Big Bear Way

How we work

We start with the business problem

We do not begin by prescribing a campaign, website or rebrand. We first look at what the business is trying to achieve, what is getting in the way and what role marketing should play.

We give honest recommendations

We will tell you what we believe is worth doing, what can wait and what is unlikely to deliver enough value.

We help you build internal support

When a decision needs approval, we help you explain the reasoning clearly. That may mean preparing a recommendation, presenting the commercial case or helping different stakeholders reach agreement.

We turn the decision into practical work

Once the direction is agreed, we can help deliver the strategy, brand, website or digital marketing activity required to move it forward.

Who we work best with

We work best with in-house marketers, business owners and leadership teams in growing SMEs.

Clients usually come to us when:

  • Marketing is active but lacks a clear direction.
  • The brand no longer reflects the quality of the business.
  • The website is not supporting visibility or enquiries.
  • Different stakeholders have conflicting priorities.
  • An internal marketing lead needs experienced external support.
  • The business needs strategic thinking and practical delivery from the same partner.

We can work alongside an existing marketing team, provide senior strategic support or take responsibility for agreed areas of delivery.

We are based in Cambridge and work with businesses across Cambridgeshire and the wider UK.

Why clients choose Big Bear

Clients choose Big Bear because they need more than a supplier.

They value:

  • Direct access to experienced agency leaders
  • Strategic advice grounded in commercial reality
  • Branding, website and digital expertise in one team
  • Honest recommendations rather than unnecessary activity
  • Support communicating decisions internally
  • A practical approach that carries thinking through to delivery

What working with Big Bear feels like

Working with us should feel clear and straightforward.

You understand what is being recommended and why. You have someone experienced to test ideas with, challenge assumptions and turn decisions into finished work.

Most importantly, you are not spending time and budget on activity that does not support the outcome you are trying to achieve.

"Working with the Big Bear is always a pleasure, they have now delivered large, medium and small projects for us, all delivered with the same gusto and enthusiasm, I definitely see these guys as our "go-to" team.
Chris George
Cambridgeshire and Peterborough Combined Authority
"Big Bear have been great to work with. They are always on hand, and the work they do produces results. Definitely recommend! The Best agency in Cambridge by far!"
Rhiannon
The Regent Hotel Cambridge
"Great support with an organisational rebranding. Helped with overall branding (including guidelines etc) and also product design (posters, headed paper etc etc). Brilliantly engaging professionals that I 100% recommend!!"
Stephen Cheetham
NHS West Cambs Federation

Common questions

What does Big Bear Creative do?

Big Bear Creative is a Cambridge marketing agency providing marketing strategy, branding, Webflow website design, SEO, PPC and digital marketing support. We help growing businesses make clearer decisions and turn those decisions into practical work.

Who does Big Bear Creative work with?

We mainly work with in-house marketers, business owners and leadership teams in growing SMEs. We are particularly useful when a business already has marketing activity in place but needs clearer priorities, stronger alignment or additional expertise.

Where is Big Bear Creative based?

Big Bear Creative is based in Cambridge and works with clients across the UK. Projects can be delivered through a combination of in-person meetings and remote collaboration. We are based at the Alia Buinsess Centre on Kings Hedges Road in Cambridge and also we work remotely.

Do you only provide marketing advice?

No. We combine strategy with delivery. Depending on what the business needs, we can support branding, website design and development, SEO, PPC and wider digital marketing activity.

What makes Big Bear different from a larger agency?

Clients work directly with the experienced people leading the agency. We provide honest advice, stay close to the work and combine strategic thinking with practical delivery.

How does a project begin?

Most projects begin with a conversation about the business, its current marketing activity and the outcome it needs to achieve. We then recommend the most useful next step rather than pushing a predetermined package.